Incoming messages translated in place
Keep the original message and read the translation directly below it. Previously translated messages use a local cache.
Daily workflow
Built around the mistakes that cost sales teams time.
Reply in the current customer's language
Detect the conversation language or pin a language for each contact instead of translating every reply into English.
Do not send the Chinese draft by accident
The extension intercepts the send action, replaces the draft after translation, and keeps the original draft if translation fails.
Translate captions, not “Video” or “PDF”
For media messages, the extension targets the customer's written caption and ignores generic media labels.